Privacy and Confidentiality Policy and Procedure

Privacy and Confidentiality Policy and Procedure

Your Privacy Matters

At Mirae Aged Care Cabramatta, we are committed to protecting your privacy and handling your personal information with care, respect, and confidentiality.

We collect and manage information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and relevant aged care and NDIS requirements.


🔒 Privacy & Confidentiality

Mirae Aged Care Cabramatta Pty Ltd is committed to protecting the privacy and confidentiality of personal information relating to clients, staff, and service delivery.

We collect, use, store, and disclose information in accordance with:

  • Privacy Act 1988 (Cth)
  • Australian Privacy Principles
  • Aged Care Act 2024
  • Aged Care Quality Standards
  • NDIS Practice Standards

Information is collected only where necessary to support:

  • safe and effective care delivery
  • care coordination
  • service management
  • regulatory and funding obligations

Mirae Aged Care takes reasonable steps to ensure all personal information is:

  • securely stored
  • protected from unauthorised access
  • accurate and up to date
  • only accessible by authorised personnel

Information may only be shared:

  • with consent
  • where required by law
  • in emergency situations
  • or where necessary to deliver funded services safely

Clients may request access to or correction of their personal information at any time.

Privacy and Confidentiality Policy and Procedure

👉 Please find the Whistleblower Protection Policy & Procedure for your review. 

Whistleblower Protection Policy and Procedure