Apply for housing assistance NSW

You can apply for Housing Assistance in NSW either online or by phone. To apply online click the Apply for Housing link below and start your form. The online form is the quickest and simplest way to apply for housing assistance. You just need an email account. You can also apply over the phone. Call the Housing Contact Centre on 1800 422 322, Monday to Friday: between 9 and 5pm to complete your form.

What you will need

In general, you must be at least 18 years of age however, there are circumstances where clients aged 16 or over but under 18 years of age will be considered. For more information please see the Eligibility for Social Housing Policy.

In order to submit your application, you will need to provide evidence to demonstrate that you and your household meet the general eligibility criteria for housing assistance. To assess your eligibility for housing assistance, you must provide evidence for yourself and each person on your application aged 18 years and over. If you and your partner are under 18 years of age you must also provide this evidence.

You must provide evidence of:

identity, and
all sources of income and assets, and
New South Wales (NSW) residency or an established need to live in NSW, and
citizenship or permanent residency of Australia, and
any land or property you or anyone on your application own, or part own, and
your ability to sustain a successful tenancy, without support or with appropriate support in place if applicable, and
repayments of any former debts to a social housing provider if applicable, and
an ongoing medical condition or disability that impacts on the type of housing you or a member of your household need and evidence to support what is required.

Information about the type of evidence we need to assess your application is in the Evidence Requirements Information Sheet.